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faqs

We ship to UK, EU, USA and AUSTRALIA.

We have inventory in the UK, EU, AUSTRALIA and USA, so the shipping is relatively quick.

We recommended that you wash all utensils before the first use. While each item is individually packaged and protected, some dust from the pouch and packaging could settle during shipping

Our stainless steel bar tools are dishwasher safe, however we would recommend hand washing, to maintain the polished look.

Wash with warm soapy water using a soft sponge. Dry with a soft cloth to avoid water stains.

Each set includes: Shaker, strainer, muddler, double spirit measure, spoon, recipe booklet, storage pouch, gift box.

Please check our Tips & Recipes page for more information

There are 13 recipes in the booklet including: Margarita, Mojito, Manhattan and Old Fashion to name a few, all with colour photos!

Please check our Recipe section and our Instagram for more inspiration!

Our jiggers are 25ml / 50ml

The large tumbler is 750ml and the small is 500ml.
Depending on the cocktail type, you can make around 3 cocktails at a time.

All items receive a 12 month guarantee, if your item is faulty and it is not related to misuse we will repair or replace the damaged item and cover the courier costs associated to sending the item back. Contact us at support@twiceelement.com and we will send you a new product right away.

If you change your mind, you can return your product to us within 30 days of it being dispatched, unused and in its original retail packaging.

If you wish to return an item you must contact us at return@twiceelement.com to receive an authorisation number.

Contact us at support@twiceelement.com or via our live chat.